Sales Policy

Effective Date: January 11, 2024

At ChicxGloss, we are committed to offering premium tea sets and ensuring a seamless shopping experience. This Sales Policy outlines the terms and conditions that apply to all purchases made on our website chicxgloss.com. By placing an order, you agree to the terms outlined in this policy.

1. Pricing and Payment

  • All prices listed on the Site are in [Insert Currency] and are subject to change without notice.
  • We accept the following payment methods: Credit/Debit Cards (Visa, MasterCard, American Express), PayPal, and other payment options provided at checkout.
  • Full payment is required at the time of purchase to complete your order. The price includes the cost of the product but does not include taxes, shipping fees, or customs duties, which will be calculated at checkout based on your location.

2. Order Confirmation

  • After placing an order, you will receive an order confirmation email with the details of your purchase. This email serves as confirmation that we have received your order.
  • If an item is unavailable after you place an order, we will notify you and provide options such as a refund, exchange, or delayed shipping.

3. Shipping and Delivery

  • We offer domestic and international shipping. Shipping fees and delivery times will be calculated at checkout based on the shipping method selected and your location.
  • Once your order is shipped, you will receive a shipping confirmation email with tracking information.
  • ChicxGloss is not responsible for delays caused by shipping carriers, customs clearance, or other factors beyond our control.
  • Ensure that your shipping address is correct and complete, as we are not responsible for undeliverable packages due to incorrect addresses.

4. International Orders

  • We ship internationally; however, customers are responsible for any customs duties, taxes, or import fees imposed by their country.
  • Delivery times for international orders may vary due to customs processing and other factors.

5. Order Cancellations

  • You may cancel your order within 24 hours of placing it by contacting us at [[email protected]]. If your order has already been processed or shipped, cancellation may not be possible, and you will need to follow the return process outlined in our Refund and Returns Policy.

6. Promotions and Discounts

  • From time to time, ChicxGloss may offer promotions, discount codes, or sales. These promotions are subject to specific terms and conditions, such as:
    • Expiration dates.
    • Limited applicability to certain products or collections.
    • Non-combinability with other promotions or discounts.
  • Promotional codes must be entered at checkout and cannot be applied to previous purchases.

7. Product Availability

  • We strive to ensure that the products listed on our Site are available; however, availability is not guaranteed. If a product becomes unavailable after you place an order, we will notify you and provide options, including a refund or delayed shipment.
  • ChicxGloss reserves the right to limit the quantity of any product per order or per customer.

8. Accuracy of Information

  • While we make every effort to ensure that the information on our Site is accurate, ChicxGloss does not warrant that product descriptions, images, pricing, or other content is error-free. In the event of an error, we will contact you to resolve the issue before processing your order.

9. Limitation of Liability

  • ChicxGloss is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or your purchase from our website.
  • In the event of an issue, our liability is limited to the value of the product purchased.

10. Governing Law

These terms and any disputes arising from purchases made on our website will be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

11. Contact Us

For any questions regarding your order or this Sales Policy, please contact us at:

Street:  1677 Crestview Terrace, Del Rio, Texas, United States
Phone number: 830-774-6746
Email: [email protected]
Website: chicxgloss.com