Privacy Policy

Effective Date: January 11, 2024

At ChicxGloss (“we,” “us,” or “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chicxgloss.com (the “Site”). By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to enhance your shopping experience and provide better services.

  • Personal Information: This includes information that can identify you personally, such as your name, email address, shipping address, billing address, payment information, and phone number.
  • Non-Personal Information: We collect technical data like your IP address, browser type, device information, and browsing behavior on our Site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on the Site, remember your preferences, and analyze how users interact with our website.

2. How We Use Your Information

We use the information collected for several purposes, including:

  • Order Fulfillment: To process orders, ship products, and provide customer support.
  • Communication: To send order confirmations, shipping updates, and responses to your inquiries.
  • Marketing (with consent): To send newsletters, promotional offers, and product updates.
  • Site Improvement: To improve the design, content, and functionality of the Site based on user interactions.
  • Security: To detect and prevent fraud and unauthorized access to your personal information.
  • Legal Compliance: We may use your data to comply with legal obligations or court orders.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors who assist with payment processing, order fulfillment, marketing, and website operations.
  • Legal Compliance: We may disclose your information if required by law, such as in response to legal requests like subpoenas or court orders.
  • Business Transfers: If ChicxGloss is involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

4. Data Security

We implement appropriate security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Access and Correction: You can request access to or correction of your personal information held by us.
  • Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe link in those communications.
  • Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on the Site.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

7. Cookies and Tracking Technologies

We use cookies to:

  • Enhance Your Experience: Improve site navigation and remember your preferences.
  • Analytics: Track user behavior to help us understand how visitors use the Site and improve performance.
  • Marketing: Serve relevant ads based on your browsing activity.

You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the Site.

8. Third-Party Links

Our Site may contain links to third-party websites that are not operated by ChicxGloss. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Street:  1677 Crestview Terrace, Del Rio, Texas, United States
Phone number: 830-774-6746
Email: [email protected]
Website: chicxgloss.com